Personal Lines Account Manager

J. Smith Lanier & Co., a Marsh & McLennan Agency LLC company

Personal Lines Account Manager is responsible for customer service and for all functions of support for the Personal Lines book of business to which they are assigned.

Areas of responsibilities include, but are not limited to:

  • Responsible for all steps in the processing of:
  • Evidence of Property/Binders/ ID cards
  • Invoicing/Accounting
  • Endorsements
  • Applications
  • Electronic file maintenance
  • Account rounding
  • Effectively assisting clients with coverage issues and changes
  • Limited new business sales
  • Manage the marketing process
  • Follow up and handle Aged Receivables
  • Verbal and written correspondence with clients, carriers, and mortgage companies


  • Excellent organizational skills
  • Proven customer service and relations
  • Able to research and analyze problems independently
  • Must have excellent written and verbal communication skills
  • Multi-tasked and detail oriented
  • Proficient with Microsoft Word and Excel
  • Able to self-check for accuracy
  • Must learn the Agency Management System and Imaging System
  • Must have resident agent license or obtain within 90 days of employment

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.  If you are interested in this position, please submit your resume to:

Elaine Hunt, Director of Recruitment
Direct: (770)814-4573

To apply for this job email your details to

Apply using webmail: Gmail / AOL / Yahoo / Outlook