Claims Management

Serving Your Claims Management Needs

At J. Smith Lanier & Co., we take the time to learn your business. Our full-time claims staff is dedicated to meeting your specific needs and finding a prompt and orderly resolution to each claim.

From first notice to final settlement, the JSL Claims Team will maintain an active involvement in discussions with you, your loss adjusters, insurers, and legal representatives. Through long established contacts with major markets and experience in handling some of the industry’s most complex claims, we have been able to overcome obstacles that inevitably arise in the event of a claim. Our goal is to ensure that those obstacles do not result in reduced or delayed claim settlements to you.

In addition to primary claims services, we also offer:

  • Continuous tracking of all reported claims to their conclusion
  • Attendance at claim review sessions
  • Additional claim coordination efforts
  • Audit functions for clients who carry primary coverage
  • Executive summaries for large/complex claims
  • Experience Modification Analysis